Peggy recieved her B.A. from Ohio Wesleyan University in 1977, and her M.S.S.A. from Case Western Reserve University in 1980. She became a Certified Grief Counselor in 1994, and a Certified Grief Therapist in 1997 through the Association for Death Education Counseling. Peggy has been helping the families at Billow''s for over 10 years, and is a member of St. Paul''s Episcopal Church in Akron.